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By: simonfj

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Just a note, cause the "useability vs. security" comparison still doesn't quite work for me.

I think progress here is more a matter of accessibility vs. security. Certainly a service has to be fit for purpose. But so much of what is considered 'intuitive' will depend on one understanding the (designers) lingo and (online) culture. And getting oriented in the online world (so one can work around a problem if necessary) simply takes time and practice in order to become a native.

Much of the problem (of course) revolves around user education. i.e. "... making sure that everyone on a project is thinking about security and possible “misuse cases”, is impossible unless users have the means to know what to look for, so they can retain a level of security.

Lastly, as we begin to approach the big IDA implementation(s), we still have to address citizen's user expectations. I.e. If a user wants personalized services then they must give away some privacy (to either a private company or a government). In the US, it seems they will trust a private company before their government, and the UK seems to be (tentatively) going down that path.

I just don't believe - knowing the British culture - that the average citizen will want to go down this path once they understand what they are giving away. We shall see.


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